Insights

Available on all plans

Cloud and self-hosted deployments

Insights offer you visibility into top activities by surfacing the most important events happening within each team within your Mattermost workspace.

From Mattermost v7.1, insights are available for all users using Mattermost in a web browser or the desktop app, except guests. Mobile support for insights is coming in a future release.

Access insights

To access insights, go to Channels, then select Insights at the top of the channel sidebar. On the Insights page, you’ll see your own insights over the last seven days by default. You can also:

• Switch between your insights and insights for the team.

• Show insights for the current day or the last 28 days.

• Select insights to go directly to that channel, thread, or board.

Note

From Mattermost v7.5, Insights for top channels and thread counts don’t include messages posted by plugins and OAuth apps.

My insights

Insight category	Description
My top channels	Most active channels you’re a member of.
My top threads	Most active threads you follow.
My top boards	Most active boards you’ve participated in.
My top reactions	Emoji reactions you’ve used the most.
My most active direct messages	Most active direct messages you’ve participated in.
My least active channels	Channels you’re a member of with the fewest posts.
My top playbooks	Playbooks you’ve used with the most runs.

Team insights

Note

Available only on Enterprise and Professional plans

Insight category	Description
Top channels	Most active channels across the team.
Top threads	Most active threads across the team.
Top boards	Most active boards across the team.
Top reactions	The team’s most used emoji reactions.
New team members	Latest members to join the team.
Least active channels	Least active channels across the team.
Top playbooks	Playbooks with the most runs across the team.

Note

• Team insights are based on all public channels available as well as private channel membership. System Admins must be a member of private channels to see threads from those channels.

• System Admins who can’t see public threads without joining them first indicates that compliance export is enabled for the Mattermost deployment. When enabled, compliance export requires a record of every user having joined a channel so that a compliance system knows who has access to messages.