Workspace limits
There may be limits applied to your Mattermost Cloud workspace based on the type of subscription plan you have. These limits are applied across all users in your team. We’ll let you know when you’re halfway from reaching a limit, as well as when you’re closer to it.
When limits have been reached, data is archived. This data is not deleted, and can be accessed when you upgrade to a plan with higher limits. If you choose to downgrade your plan, for example from Mattermost Professional to Mattermost Starter, the limits will be applied to your existing data.
In addition to these limits, visit our pricing page to see a complete list of features are available for each of our plans: https://mattermost.com/pricing/.
Note
These limits do not apply to self-hosted deployments.
Mattermost Starter limits
Platform limits
Maximum 1 team. Any additional teams created during a trial or on a paid plan will be archived.
10GB file storage across the platform, with 100MB upload limit. The oldest files that exceed this limit will be archived.
Unlimited plugins can be installed but only 5 can be enabled at one time. Core plugins such as Boards, Calls, and Playbooks do not count toward this limit.
Channels limits
10,000 message history limit. The oldest messages that exceed this limit will be archived.
Boards limits
Maximum 5 saved views per board.
Only the 500 most recently updated cards on the server are displayed.
Frequently Asked Questions
Can I upgrade my plan to get a copy of my archived data?
Currently you don’t have to upgrade your plan to get your archived data. You can follow the steps provided in this article to export your data.
Does Mattermost delete data?
When file and message limits are reached, your data is archived. While you can export your data anytime, if you don’t log into, or use, your workspace for an extended period of time, your data may be deleted. We’ll let you know ahead of time, so you can take action to reactivate your workspace.
