Mattermost Playbooks

Mattermost Playbooks are pre-built, configurable checklists that define a repeatable process for teams to achieve specific and predictable outcomes. With Playbooks, development teams can orchestrate prescribed workflows and define, streamline, and document complex, recurring operations. Playbooks help you stay in command with integrated communication, collaboration, and status dashboards to manage your entire workflow lifecycle.

This Mattermost Playbooks User Guide is for anyone who needs help using Mattermost workflow capabilities.

• Playbooks overview - Learn about Mattermost Playbooks features.

• Customize a playbook - Customize a playbook for successful runs.

• Customize a run - Edit triggers and actions in an active run.

• Notifications and updates - Keep track of all your active runs and tasks.

• Metrics and goals - Use retrospectives to improve your workflows and provide detailed insight into your Playbooks.

• Permissions - Configure and granulate access controls for playbooks.

• Reuse and share playbooks - Reuse and share playbooks with your organization.

• Interact with playbooks - Interact with playbooks using slash commands and the REST API.